Privacy Policy

1. Introduction

COGNIVEX LABS LLC ("Cognivex Labs", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered SaaS tools and services (collectively, the "Services").

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, company name, and billing information when you register for an account.
• Usage Data: Information about how you interact with our Services, including features used, API calls, and session duration.
• Content Data: Data you input into our AI tools, such as text, images, or code, which is processed to provide our Services.
• Device Information: Browser type, IP address, operating system, and device identifiers.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your inquiries and provide customer support
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics).
• Legal Requirements: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given us explicit permission to share your data.

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest (AES-256), access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your data within 30 days, unless retention is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@cognivexlabs.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Children's Privacy

Our Services are not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our Services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: